Dreams onyx punta cana restaurants12/6/2023 ![]() We would have buffet breakfast at Breathless because it is larger and has a greater amount of choices. There is a golf cart that takes people to Breathless, but unless you are infirm, the walk is extremely short and picturesque. It was quite small but serves its purpose. It has nightlife that is open longer than the Onyx. Breathless is an Adult hotel that caters more to the “partier’s”. Some of your preferred status applies when you visit the Sister resort Breathless. ![]() If you are having an issue and are in need of a person who speaks perfect English, ask for Mercedes who works in the Preferred lounge (she is from NY, like me). There are two Preferred lounges that serve food, with a full bar, and couches to relax and people watch. He also helped me with my return to the airport trip when I had difficulty with the company. We would text each other so the communication was immediate. ![]() I had a problem with late cleaning services and the Butler (Jansel) took care of that, as well as the mini bar. You are also assigned a Butler who is in charge in making sure everything is running smoothly. As a preferred member you are permitted to use in the air-conditioned portion of the buffet seating. The wait staff is very attentive, especially Nelis. If so, you will be allowed to stay in a separate pool area that includes islands, decks and cushioned lounges (no children). I recommend you upgrade to Preferred if at all possible. The woman assigning the rooms even let me look at the room and location before I committed. I had told the resort long ago that it was my birthday and my name appeared in the daily bulletin. You were greeted with a drink and a cool eucalyptus towel. The lobby’s motif is underwhelming, however the staff at check-in were wonderful. I was used to the elegance, flora, marble and high ceilings of a RIU type hotel. When we arrived at Now Onyx the entrance way was less than impressive. I travel at least 2 times a year and have a lot of experience to compare resorts. I always review the resorts I visit because I want to pay it forward for all the help and guidance Trip Advisor reviews give me. Absolutely recommend this resort!! There are honestly no room tips I could give on would be impossible to pick a "bad" spot, as all of the rooms seem to be centrally located to everything you need. He saw I was on my own at the beach party and made sure to make me feel welcomed and included right away! I hope the resort management make note of these two great employeeds.they both really made our stay feel more personalized and I very much appreciated it, especially as a mom alone in a new place. You wouldn't think you could make friends with someone you see for only a few minutes a day, but he was so warm and friendly and made sure to stock the things he saw my son and I really used!! THANK YOU!! Also, Wiz Khalifa from the entertainment crew went out of his way to show me the proper way to salsa (with my two left feet) and had a great conversation. Want to acknowledge our awesome mini-fridge waiter and hope I don't misspell his name: RAMON LUIS (we were room 5316). Felt super safe (mom travelling with son), got great prices after haggling and getting a feel of how much things should go for, and always found something neat even though I made my son shop with me almost daily lol. Got the swim up pool with my son and LOVED EVERYTHING!! Was worried about the weather in August, but we only saw 2 minutes of rain the whole time.and the rain felt super soft and was sooo needed for a moment of respite in that great weather! I didn't realize until day 3 that there are about 30 stores right beside the resort in a market. 2) If you like to snorkel, there is a very small reef easy accessible in between the Now Onyx and Breathless. Tips: 1) Be sure to grab clean pool towels before 6:00pm. ![]() The food is beautifully presented and tasteful but most importantly, the wait staff is aware and attentive. Even when Mother Nature dumps loads of seaweed on the beach, the Now Onyx team hustles to clear up the mess. ![]() Overall, the Now Onyx property is extremely well maintained. Yosi, who manages group bookings, is professional, trustworthy and thorough. Fancelia took time out of her busy day to show me the well-maintained grounds and showcased each and every wedding location for future bookings. They are detail orientated and take personal interest in the bride and groom’s wishes. The wedding team was quite impressive too. She was knowledgeable and made us feel right at home. Our butler Mercedes was a gem and catered to our every whim. I was amazed at how kind and caring the entire Now Onyx team truly is. As a travel agent, I visit plenty of all-inclusive resorts. The Now Onyx should pride themselves on their friendly, professional staff. ![]()
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